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2. Acceptance: The Clients acceptance of those terms may be confirmed by simply signing this document, confirming its acceptance by email or allowing RPC to carry out the Service.

3. Fees and Payment: The Fees as set out in this agreement are payable by the Customer to RPC for the Service. Fees are inclusive of GST. The prices are payable on the day that the Service is rendered. RPC will provide the Customer with an electronic tax invoice on the date of the Service, Where the Client authorises a credit card or direct debit to a bank account, a charge for the Fees will be processed on the day the Service is rendered. .

4. Interest on over dues & No Deductions: Interest is payable by the Customer on delinquent amounts payable RPC from the end of the due date until the date on which the debt is paid at a rate of 2 per cent (2%) above the rate charged by RPCs bank on overdrafts for less than one hundred thousand dollars ($100,000.00).



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5. Treatment effectiveness: the Service will be delivered by RPC in a competent and professional manner taking into account these terms. The ongoing effectiveness of the pest control provided depends on the Customer implementing RPCs recommended hygiene, housekeeping, and property maintenance procedures. The Customer acknowledges that pest treatment may also be rendered ineffective by disturbing treated regions, building alterations, renovations and introducing untreated or infested materials to the property that encourage pest activity. .

6. Pest Inspection and Treatment: The pest inspections undertaken as a member of this Service will be based upon a visual inspection only limited to those regions and sections of their premises fully accessible and visible to the technician at the time and on the afternoon of the inspection. Furniture, equipment, fittings and stock may conceal evidence of some pests which can only be shown when these things are eliminated.



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All pests are excluded unless consented by RPC in writing. .

7. Ideas and recommendations: RPCs technician will offer a service report after the Service and provide advice and recommendations on the client to control and minimize pests and their habitat. These may pay for hygiene, housekeeping, stacking, storage and maintenance.



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8. Access and Safety: The Customer must ensure that RPCs staff and other authorised personnel (Personnel) have full and secure access (free of any health and safety hazards and risks) to the relevant areas of the premises and all facilities such as water and power that RPC could reasonably require in order to provide the Service .The Customer must notify the RPC technician prior to the commencement of the Service of any health and safety risks including the presence of asbestos.



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RPC will comply with all reasonable safety and safety instructions of the Customer while present at the Clients premises. .

9. Client Co-operation: The Customer must comply with all advice and instructions offered Recommended Reading by RPC to the Client including any relating to pesticides and equipment use and the health and security of persons using the premises during and following the completion of the Service.

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10. Damage to Utilities: If delivery of the Service involves drilling or cutting any materials, the Customer will be responsible for identifying the location link of utility services to the house including pipes and drainage pipes, electric and telephone wires, gas pipes etc.. RPC will exercise due care in performing any drilling or cutting however, the Customer will be responsible for any harm caused by penetration to any such services unless due to the negligence of RPC. .

11. Reliance on Service and Report: All reports supplied by RPC in relation to the Service are provided for the benefit of the Client named in the report. Neither this agreement nor any account could be assigned by the Customer to another person or depended upon by any other person without the previous written approval of RPC that might be given conditionally or withheld. .

12. Indemnity: To the extent allowed by law, the Customer will indemnify RPC and its Personnel against all actions, claims, proceedings or costs (including legal costs on a full indemnity basis) that RPC may incur as a result of any reliance placed on the content of an agency or inspection report by any person other than the Customer who obtained the report from the Client without the written approval of RPC, except to the extent any damage or loss results from RPC or its Personnel. .



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13. Force Majeure: RPC shall not be responsible for failure to meet any obligation if the failure results directly or indirectly by a cause beyond its control.

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